Privacy policy

Privacy Policy for HKM

Effective Date: March 2, 2025

At HKM, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your privacy when using our mobile app, HKM.

By using our app, you agree to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns, feel free to contact us at support@hkumarmanufacturer.com.

1. Information We Collect

Personal Information:
When you use HKM, we may collect certain personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment information (e.g., credit card details, billing information)

Location Information:
To provide you with the best possible service, HKM may access your location information. This is used to show you relevant fashion products and offer delivery services to your location. You can control location permissions on your device, and if you prefer not to share your location, you can adjust the settings accordingly.

Device Information:
We may collect information about the device you are using to access the app, including device type, operating system, app version, IP address, and device identifiers.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process your orders for fashion products (including women’s, men’s, boys’ wear, girls’ wear, and electronics) and deliver them to your doorstep.
  • To provide customer support and respond to your inquiries or requests.
  • To personalize your experience within the app, such as offering products relevant to your location or preferences.
  • To send promotional content or offers about our products, sales, or new arrivals (you can opt-out of marketing communications at any time).
  • To improve and optimize the app and our services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in:

  • Processing payments
  • Delivering your products
  • Providing customer support

These third parties are required to keep your information confidential and only use it to provide services to HKM.

We may also share information if required by law or to protect the rights and safety of HKM and its users.

4. Data Security

We take reasonable measures to safeguard the personal information you provide to us and to ensure its security. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Update Information: You may access and update your personal information at any time by logging into your account or contacting our support team at support@hkumarmanufacturer.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or adjusting your preferences within the app.
  • Location Services: You may disable location services on your device at any time, but please note that this may limit certain features of the app.

6. Children's Privacy

HKM is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately at support@hkumarmanufacturer.com, and we will take steps to delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@hkumarmanufacturer.com